Help & support

Email us at support@babylifelog.com. We reply within 1–2 working days.

How do I invite my partner, a grandparent or a nanny?

Open Settings (your initials on Today) → Family → Invite someone. Share the code or link. They install BabyLifeLog, tap “I have an invite” and enter the code. They don't pay.

I'm a nanny for two families. Can I use one account?

Yes. Ask each family for an invite and join both. Their babies appear in the baby switcher, grouped by family, and records never mix.

Who pays?

One person — the family owner — pays for the family. That subscription covers every baby and every member of that family.

I have a new phone. How do I get my journal back?

If you signed in (Settings → Account), sign in again with the same email or Apple account. Purchases can be restored from the paywall or Settings.

How do I cancel?

Subscriptions are managed by Apple or Google: iPhone Settings → your name → Subscriptions, or Google Play → Payments & subscriptions. Your journal stays readable after it ends.

Is this medical advice?

No. BabyLifeLog shows published guidance with its source and your own records. Always follow your healthcare professional. In an emergency, call your local emergency number.